Riwal UK Hire Guide 2020 - Catalog - Page 6
Riwal UK’s strategy is simple
Be the best at what we do
We want to deliver to you the right access platform or safety training
course when you need it, on time and with everything arranged
so that you can get on with your work efficiently and effectively
We believe in creating standardised systems that can be repeated
in every aspect of our business, so that customers receive the
same quality product and service with each transaction
The advantages to our customers are visible in their increased
productivity and increased ability to meet deadlines and reduce costs
They can rely on our equipment and call us if they need support
Continuous improvement is essential because we know that
whatever we do, we can always do more for our customers and
because we know the competition does not remain inactive
Continuously delivering THE BEST Customer Experience
Invoice
Accuracy
Field Service
Resolution
Minimum Equipment
Breakdowns
Safety
Machine
Availability
4
On-time Delivery
& Fast Collection
Above all. Riwal